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The Personal Information
Protection Act (“the Act”) regulates the way private
sector organizations within British Columbia collect, use,
keep, secure and disclose personal information. “Personal
Information” means all information about an identifiable
individual. The Firm recognizes the importance of privacy and
recognizes the sensitivity of personal information received by
us in the course of our legal practice.
We recognize our professional
obligation to maintain the confidentiality of our clients’
information, and recognize our obligations concerning the
personal information of all individuals that we collect, use
or disclose in our practice. This policy has been developed
with those obligations in mind.
Our Need for Personal
Information
In order to be able to give
legal advice to our clients, we need access to all relevant
facts and information that relate to our retainer and to the
representation of our clients. This information will
necessarily include personal information about our clients and
about individuals other than our clients.
Collection, Use and
Disclosure of Personal Information
Where practical, we endeavour
to collect personal information directly from the person to
whom the information pertains. When necessary, we will collect
personal information from other sources.
By retaining this firm for
legal advice or representation, an individual consents to our
necessary collection, use or disclosure of the individual’s
personal information in order to properly advise and represent
the individual.
It is our policy to collect
personal information about individuals other than our clients
in accordance with the provisions of the Personal
Information Protection Act.
The Act deems that an
individual has consented to our collection, use or disclosure
of personal information about that individual if, at the time
the consent is deemed to be given, the purpose would be
considered obvious to a reasonable person. In such
circumstances, we will collect, use or disclose personal
information without obtaining a written or verbal consent to
do so.
The
Act also
permits us to collect, use or disclose personal
information about an individual in some circumstances without
the individual’s consent. Those include (but are not limited
to) circumstances in which:
·
the collection, use or disclosure is clearly in
the interests of the individual and consent cannot be obtained
in a timely way;
·
it is reasonable to expect that the collection
or use of personal information with the consent of the
individual would compromise the availability or accuracy of
the information, and the collection or use of the information
is necessary for an investigation or proceeding;
·
it is reasonable to expect that the disclosure
of personal information with the consent of the individual
would compromise an investigation or proceeding, and the
disclosure of the information is necessary for an
investigation or proceeding;
·
the personal information is available to the
public from a prescribed source;
·
the collection, use or disclosure of personal
information is required or authorized by law.
When we collect, use or
disclose personal information, we will make reasonable efforts
to ensure that it is accurate and complete.
Security of Personal
Information
We recognize our professional
and legal obligations to protect the confidential information
of our clients. We recognize as well our legal obligations to
protect the personal information we have gathered about our
clients and about other individuals during the course of our
practice of law.
We have therefore made
arrangements to secure against the unauthorized access,
collection, use, disclosure, copying, modification, disposal
or destruction of personal information.
Requests for Access
to Personal Information
The Act permits
individuals to submit written requests to us to provide them
with:
·
their personal information under our custody or
control;
·
information about how their personal information
under our control has been and is being used by us;
·
the names of the individuals and organizations
to whom their personal information under our control has been
disclosed by us.
We will respond to requests
in the time allowed by the Act
and will make a reasonable effort to assist applicants and to
respond as accurately and completely as reasonably possible.
All requests may be subject to any fees and disbursements the
law permits us to charge.
An individual’s ability to
access his or her personal information under our control is
not absolute. The Act provides that we must not disclose
personal information when:
·
the disclosure could reasonably be expected to
threaten the safety or physical or mental health of an
individual other than the individual who made the request;
·
the disclosure can reasonably be expected to
cause immediate or grave harm to the safety or to the physical
or mental health of the individual who made the request;
·
the disclosure would reveal personal information
about another individual;
·
the disclosure would reveal the identity of an
individual who has provided personal information about another
individual and the individual providing the personal
information does not consent to disclosure of his or her
identity.
The Act further provides that
we are not required to disclose
personal information when:
·
the personal information is protected by
solicitor-client privilege;
·
the disclosure of the personal information would
reveal confidential commercial information that, if disclosed,
could, in the opinion of a reasonable person, harm the
competitive position of an organization;
·
the personal information was collected without
consent for the purposes of an investigation, and the
investigation and associated proceedings and appeals have not
been completed;
·
the personal information was collected or
created by a mediator or arbitrator in the conduct of a
mediation or arbitration for which he or she was appointed to
act:
(i)
under a collective agreement,
(ii)
under an enactment, or
(iii)
by a court.
Requests for
Correction of Personal Information
The law permits individuals
to submit written requests to us to correct errors or
omissions in their personal information that is in our custody
or control. We will:
·
correct the personal information and, if
reasonable to do so, send correction notifications to any
other organizations to whom we disclosed the incorrect
information; or
·
decide not to correct the personal information,
but annotate the personal information that a correction was
requested but not made.
Contacting or
Communicating with Us
If you have any questions
with respect to our policies concerning the handling of your
personal information, or if you wish to request access to, or
correction of, your personal information under our care and
control, please contact our Privacy Officer:
Hargo
S. Mundi
Suite
1450, 13401 –108th Avenue
Surrey,
B.C.
V3T
5T3
Ph:
(604) 581-4677
Fax:
(604) 581-5947
If you are dissatisfied with
our handling of your personal information, we invite you to
contact our Privacy Officer in writing, setting out the
reasons for your concern. If, after our Privacy Officer has
reviewed and responded to your concern, you remain
dissatisfied, you may wish to contact the Office of the
Information and Privacy Commissioner at:
P.O.
Box 9038, Stn Prov Govt
Victoria; BC V8W 9A4
Telephone (250) 387-5629
Fax (250) 387-1696
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