Information Technology Coordinator

WHO WE ARE

We are looking for a skilled IT Coordinator who will maintain our information technology systems and networks. The IT Coordinator will perform both technical and administrative tasks to ensure functionality and efficiency of all computer and telecom systems.

THE OPPORTUNITY

We are looking for a skilled IT Coordinator who will maintain our information technology systems and networks. The IT Coordinator will perform both technical and administrative tasks to ensure functionality and efficiency of all computer and telecom systems.

THE POSITION

The practice of law in modern times is highly dependent on technology systems. The reliability of those systems is essential to the timely and efficient production of high-quality legal work. Thus, our IT coordinator must be knowledgeable in software, hardware and networks. We want a critical thinker and problem-solver with great attention to detail. Since end user support and teamwork are important aspects of the role, excellent communication and people skills are required.  We want someone with a passion, so if you love working with technology, we would love hearing from you.

RESPONSIBILITIES

  • Institute protocols for the use of technology within departments and across the firm
  • Provide advice and recommendations on software and technology choices
  • Provide technical support or training for systems and networks
  • Act as link between end users and external support providers
  • Source, install and configure software and hardware
  • Monitor system and network performance and provide suggestions for improvement
  • Perform troubleshooting, repairs and data restoration
  • Performance of maintenance activities
  • Maintain licenses and upgrade schedules
  • Collaborate with outside suppliers and vendors to maintain standards and functionality
  • Assist as needed with maintenance of the firm’s website
  • Participate as a member of the firm’s legal technology committee

 

QUALIFICATIONS

  • A degree or other substantial training in information technology or computer science
  • Experience as an IT coordinator or similar role
  • Experience in network management and/or help desk support
  • Solid knowledge of IT systems and applications
  • Ability to troubleshoot and repair issues
  • Strong communication and interpersonal skills
  • Great attention to detail
  • Excellent organizational and coordination abilities

 

APPLYING FOR THE POSITION

If you are interested in joining our team, please send your cover letter and resume by email to our General Manager + Controller, Aynsley Laluk at aml@hdas.com.

While we are grateful to all applicants for their interest in our firm, only those selected for interviews will be contacted.